Privacy & Cookie Policy
Privacy
CableDrive Limited takes privacy of personal data seriously. We ask you to read the following important information about how we obtain, use and store your personal data, why we are allowed to and what your rights are.
Personal Data we may collect and why
Personal data is any information which identifies you personally either directly or in conjunction with other material we hold, e.g. information about your use of our products and services.
We may collect the following data about you:
- Contact details – your name, email address, postal address, and telephone number so that we can contact you in response to an enquiry you make.
- Correspondence – we collect additional personal data you may provide us with if you contact us by email, letter or telephone, or any other means.
How we use your personal data?
We use your personal data for the following purposes:
- To provide you with products and services that you have requested.
- To send you communications about any services we are providing you with and any changes to the services.
- To provide and improve customer support.
- To maintain our records and improve data accuracy.
- To respond to enquiries, complaints, and disputes.
- To investigate, detect and prevent fraud and comply with all legal obligations.
Consent
In certain circumstances we process your personal data after obtaining your consent to do so for the following purposes:
- Sending you marketing information about our services.
- We never share your personal data with third parties unless legally required to do so.
How do we protect your personal information?
Any personal information we collect, record, or use in any way, be it on computer, hard copy or in any other form, is secured through our safeguarding processes to ensure that we meet our obligations under the General Data Protection Regulation enforceable from 25th May 2018.
Your rights
- You have the following rights regarding your personal data.
Rights to be informed – you have the right to be provided with information about how we use your personal data and your rights. This is why we are providing you with this privacy policy. - Rights of access – you have the right to request access to your personal data. This is so that you are aware and can check that we are using your personal data in accordance with the data protection law.
- Rights to rectification – you have the right to have your personal data corrected if it is inaccurate or incomplete.
- Right to erasure – also known as ‘the right to be forgotten’. You have the right to have your personal data erased unless we have a legal right to continue to hold your personal data. In which case we will inform you of the reason.
- Right to restrict processing – you have the right to ‘block’ or supress further use of your personal data. In this case we can still hold your personal data but not use it further.
- Right of data portability – you have the right to obtain and reuse your personal data in a structured, commonly used, and in certain circumstances, machine readable format. You have the right to have such information transferred directly to a third party.
- Right to object to processing – you have the right to object to us processing your personal data for our business needs and direct marketing purposes.
- Right to complain – you have the right to make a complaint to the information commissioners office (ICO) if you are unhappy with how we have handled your personal data or believe our processing of your personal data does not comply with data protection laws.
How long we keep your personal data for?
We retain your personal data for no longer than it is required for the purposes for which it was provided. We determine the retention period by considering all legal obligations and our contract requirements.
How to contact us
If you would like to contact us for any reason related to this policy and how we process your personal data, please use the contact information as set out on our site.
Who we share your personal data with
We never share your personal data with third parties unless legally required to do so. We may disclose your personal data if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to protect the rights or safety of our business, our customers or others.
Links to other websites
Our website may contain hyperlinks to websites owned and operated by third parties. This privacy policy does not apply to those other sites. When accessing other web sites, we encourage you to read the privacy statements at these sites. We do not accept any responsibility or liability for the privacy practices of other websites and your use of them is at your own risk.
Changes to this privacy policy
This privacy policy will be reviewed and updated from time to time. So, you may want to check it when you provide personal information to us.
Cookies
Cookies are small bits of information which are downloaded to the device used to visit a website. Each time that the same website is visited again, this device will be recognized.
By using cookies, information about visits and visitors will temporarily be saved by that website. Other websites may also recognize the device used through that same cookie. Per visit, various types of cookies may be used.
Cookies allow a website to customize a visit, for example by :
- Showing relevant navigation settings
- Remembering visitor preferences
- Generally improving the user experience
- Limiting the number of adverts shown
Use of cookies
When visiting our website you agree by default that our website places cookies on your device.
We match information gathered from cookies with other information you provide about yourself, or other data that we have collected for the purposes as stated in the Privacy Policy.
If you do not want this website to place cookies on your device, you can refuse the use of cookies via your browser’s settings or options. This may mean some parts of our website cannot be able to used (properly).
We use up to 4 types of cookies:
-
- Strictly necessary cookies
Anonymous cookies that allow visitors to navigate around our website, use its features and access secure areas. The information gathered by these cookies cannot be used for marketing purposes. If the use of this type of cookies is not allowed, various parts of our website cannot be used. - Performance cookies
Anonymous cookies that us improve our website. These types of cookies collect information about how visitors use our website, for instance about most visited pages, or the number of error messages shown. An example of this type is WebAnalytics cookies.
The information gathered by these cookies cannot be used for marketing purposes, and is not distributed to third parties. - Functionality cookies
Anonymous cookies that allow our website to remember visitor choices and preferences. Based on this information, our website can show more relevant information to individual visitors. Examples of data gathered are country and language preferences.
If not allowing the use of this type of cookies, this will:- Block the use of various parts of our website
- Reduce the level of support we can offer
- Prevent our website from remembering your preferences to not use or be shown a specific feature.
- Targeting cookies or advertising cookies
With permission of the website owner, this type of cookies is usually placed on our website by advertising networks. They are used to :- Show relevant and personalised adverts
- Limit the number of times each advert is shown
- Measure the effectiveness of the advertising campaign
- Remember your visit and share data collected with third parties, such as advertisers. Quite often, these cookies are linked to website functionality provided by that third party.
- Strictly necessary cookies
More about cookies
Find out more about cookies via these websites :
www.allaboutcookies.org
